Privacy Policy

The data controller responsible for processing the data as defined in data protection laws, in particular the EU General Data Protection Regulation (GDPR), is:

SchelPart AG
Bruno Schelbert
Baarerstrasse 53
6302 Zug

+41 41 729 20 80
info@hr-translationservice.ch
www.hr-translationservice.ch

General Information

Based on Article 13 of the Swiss Federal Constitution and Swiss data protection laws (Data Protection Act, DSG), every individual has the right to privacy and to protection from misuse of their personal data. The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations as well as this privacy policy.

In cooperation with our hosting providers, we make every effort to protect the databases as much as possible from outside access, data losses, misuse or falsification.

Please note that data transmitted via the internet (e.g. via e-mail communication) may be subject to security breaches. Complete protection of data against access by third parties is not possible.

By using this website, you consent to the collection, processing and use of your data as described below. This website can generally be visited without registering. When you do visit, data, such as pages viewed, files accessed, the date and time of access, etc. is stored on the server for statistical purposes; this data cannot be directly linked to you. Personal data, particularly your name, address, and email address, is, to the extent possible, only collected on a voluntary basis. Without your consent, this data will not be disclosed to third parties.

Processing of personal data

Personal data is any information relating to an identified or identifiable person. A data subject is a person about whom personal data is processed. Processing includes any handling of personal data, regardless of the means and procedures used, in particular the storage, disclosure, procurement, deletion, storage, alteration, destruction and use of personal data.

We process personal data in accordance with Swiss data protection law. In all other respects, we process personal data, insofar as GDPR is applicable, in accordance with the following legal bases in connection with Art. 6 para. 1 GDPR:

Consent (Art. 6 para. 1 p. 1 lit. a. GDPR) – The data subject has given their consent to the processing of their personal data for a specific purpose or for several specific purposes.

Contract performance and pre-contractual requests (Art. 6 para. 1 p. 1 lit. b. GDPR) – Processing is necessary for the performance of a contract to which the data subject is a party, or for the implementation of pre-contractual measures that are carried out at the request of the data subject.

Legal obligation (Art. 6 para. 1 p. 1 lit. c. GDPR) – The processing is necessary to fulfil a legal obligation to which the data controller is subject.

Protection of vital interests (Art. 6 para. 1 p. 1 lit. d GDPR) – The processing is necessary to protect the vital interests of the data subject or another natural person.

Legitimate interests (Art. 6 para. 1 p. 1 lit. f. GDPR) – Processing is necessary to safeguard the legitimate interests of the person responsible or a third party, unless the interests or fundamental rights and freedoms of the data subject, which require the protection of personal data, outweigh this.

Application procedure as pre-contractual or contractual relationship (Art. 9 para. 2 lit. b GDPR) – Insofar as special categories of personal data within the meaning of Art. 9. health data, such as severe disability, or ethnic origin) are requested from applicants so that the controller or the data subject can exercise his or her rights under labour law and social security and social protection law and meet his or her obligations in this regard, they are processed in accordance with Art. 9 (2) b) of the GDPR, in the case of the protection of the vital interests of applicants or other persons, in accordance with Art. 9 (2) c) of the GDPR or for the purposes of health care or occupational medicine, for assessing the employee’s ability to work, for medical diagnostics, care or treatment in the health or social sector or for the administration of systems and services in the health or social sector in accordance with Art. 9 (2) h) of the GDPR. In the case of communication of special categories of data based on voluntary consent, their processing shall take place on the basis of Art. 9 (2) a) of the GDPR.

We process personal data as long as necessary for the respective purpose. In the case of longer-term retention obligations due to legal and other obligations to which we are subject, we restrict processing accordingly.

 

Relevant legal bases

In accordance with Art. 13 GDPR, we are informing you of the legal basis of our data processing. If the legal basis is not mentioned in the privacy policy, the following applies: the legal basis for obtaining consent is art. 6. para. 1 lit. a and Art. 7 GDPR, the legal basis for processing for the fulfilment of our services and the execution of contractual measures as well as for replying to enquiries is Art. 6 para. 1 lit. b GDPR, the legal basis for processing to fulfil our legal obligations is art. 6 para. 1 lit. c GDPR, and the legal basis for processing to protect our legitimate interests is art. 6 para. 1 lit. f GDPR. In the event that vital interests of the Data Subject or another natural person require the processing of personal data, the section 6 para. 1 lit. d GDPR applies as the legal basis.

Security Measures

We shall take appropriate technical and organisational measures, taking into account the state of the art, the cost of implementation and the nature, extent, circumstances and purposes of the processing, the different probabilities of entry and the extent of the threat to the rights and freedoms of natural persons, in accordance with the legal requirements, to ensure a level of protection commensurate with the risk.

Measures shall include, in particular, ensuring the confidentiality, integrity and availability of data through monitoring physical and electronic access to the data, as well as access to the data relating to them, input, transfer, securing availability and separation. We have also put in place procedures to ensure the exercising of rights of data subjects, the erasure of data and the response to data threats. In addition, we take the protection of personal data into account as early as the development or selection of hardware, software and procedures, in accordance with the principle of data protection through technology design and data protection-friendly defaults.

Communication of personal data

As part of our processing of personal data, the data are transferred to or disclosed to other entities, undertakings, legally independent organisational units or persons. Recipients of this data may include payment institutions in connection with payment transactions, service providers entrusted with IT tasks or service and content providers included in a website. In such a case, we observe the legal requirements and in particular conclude corresponding contracts or agreements that serve to protect your data with the recipients of your data.

Data processing in third countries

If we process data either in a third country (i.e., a country outside the European Union (EU), the European Economic Area (EEA)) or in the context of using third-party services, or disclose or transmit data to other persons, offices or companies, this shall be carried out only in accordance with the legal requirements.

Subject to express consent or contractual or legally required transfer, we process the data only in third countries with a recognized level of data protection, contractual obligation through so-called standard protection clauses of the EU Commission, in the presence of certifications or binding internal data protection regulations (Articles 44 to 49 GDPR, information page of the EU Commission: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection_en).

Privacy policy relating to cookies

This website uses cookies. Cookies are text files that contain data from websites or domains visited and are stored on the user’s computer by a browser. A cookie is primarily used to store information about a user during or after their visit to an online offer. Such information may include language settings on a web page, login status, a basket of goods, or the location where a video was viewed. The term cookies also includes other technologies that perform the same functions as cookies (e.g. if user information is stored using pseudonym online identifiers, also known as “user IDs”).

A distinction is made between the following types of cookies and functions:

Temporary cookies (also called session cookies): Temporary cookies are deleted at the latest after a user has left an online offer and closed their browser.

Permanent cookies: Permanent cookies are saved even after the browser has been closed. For example, the login status can be saved or preferred content can be displayed directly when the user visits a website again. The interests of users used for reach measurement or for marketing purposes can also be stored in such a cookie.

First-party cookies: We set first-party cookies ourselves.

Third-party cookies: Third-party cookies are mainly used by advertisers (so-called third parties) to process user information.

Necessary (also essential or absolutely necessary) cookies: Cookies can be absolutely necessary for operating a website (e.g. to save logins or other user input data or for security reasons).

Statistics, marketing and personalization cookies: Furthermore, cookies are usually also used in the context of reach measurement and when the interests of a user or their behaviour on individual websites (e.g. viewing certain content, using functions, etc.) are stored in a user profile. Such profiles are used to provide users with information, such as content that is appropriate to their potential interests. This process is also referred to as “tracking”, i.e. tracking the potential interests of users. Insofar as we use cookies or “tracking” technologies, we will inform you separately of these in our privacy policy or within the context of obtaining consent.

Legal information: The legal basis for processing your personal data using cookies depends on whether we ask you to give your consent. If this is so, and you agree to use cookies, the legal basis for processing your data is the declared consent. Otherwise, the data processed using cookies will be processed on the basis of our legitimate interests (e.g. in a business operation of our website and its improvement) or if the use of cookies is necessary to fulfil our contractual obligations.

Storage duration: If we do not provide you with explicit information on the storage duration of permanent cookies (e.g. within the context of a so-called cookie opt-in), you can assume that they will be stored for up to two years.

General information on revocation and objection (opt-out): Depending on whether the processing is based on consent or legal permission, you have the option, at any time, to revoke your consent or to object to the processing of your data by means of cookie technologies (collectively referred to as “opt-out”). You may declare your opposition by using your browser settings, such as disabling cookies (which can also limit the functionality of our online services). An objection to the use of cookies for online marketing purposes can also be declared using a variety of services, especially in the case of tracking, via the websites https://optout.aboutads.info and https://www.youronlinechoices.com/ become. In addition, you can receive further objection notices within the context of the information on the service providers and cookies used.

Processing of cookie data on the basis of consent: We use a cookie consent management procedure, in which the consent of the users to the use of cookies, or the processing operations and providers mentioned in the cookie consent management procedure, can be obtained and managed and revoked by the users. In this case, the declaration of consent is stored in order not to have to repeat its query again and to be able to prove the consent in accordance with the legal obligation. The storage can take place on the server side and/or in a cookie (so-called opt-in cookie, or with the help of comparable technologies) in order to be able to assign the consent to a user or his device. Subject to individual information on the providers of cookie management services, the following information applies: The duration of storage of the consent can be up to two years. In this case, a pseudonymous user identifier is formed and stored with the time of consent, information on the scope of consent (e.g. which categories of cookies and/or service providers) as well as the browser, system and device used.

Processed data types: usage data (visited web pages, content interest, access times), meta/communication data (device information, IP addresses).

Data subjects: Users (e.g. website visitors, users of online services).

Legal basis: Consent (Art. 6 para. 1 p. 1 lit. a) of the GDPR), legitimate interests (Art. 6 para. 1 p. 1 lit. f) of the GDPR).

 

Privacy policy for SSL/TLS encryption

This website uses SSL/TLS encryption for security reasons and to protect the transfer of confidential content, such as enquiries that you send to us as the site operator. You can recognize an encrypted connection by the change of address line in your browser from http:// to https:// and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Privacy policy for server log files

The website provider automatically collects and stores information that your browser automatically transmits to us as server log files. This includes:

Browser type and version

Operating system used

Referrer URL

Host name of the accessing computer

time of the server request

This data cannot be used to identify specific people. This data will not be combined with data from other sources. We reserve the right to retrospectively examine this log data if there is concrete evidence of illegal activity.

Third-party services

This website uses Google Maps to embed maps, Google Invisible reCAPTCHA to protect against bots and spam, and YouTube to embed videos.

These services provided by the American company Google LLC include cookies, as a result of which data will be transferred to Google’s servers in the USA. We assume that the use of our website does not, in and of itself, result in tracking of your personal data.

Google has committed to ensuring adequate data protection in accordance with the US-European and US-Swiss Privacy Shields.

More information can be found in  Google’s privacy policy.

Privacy policy for contact form

If you send us queries via the contact form, we will collect the data entered on the form, including the contact details you provide, in order to answer your query and for any follow-up questions. We do not pass on this data without your consent.

Privacy policy for this website’s comments function

If you use the comments function on this site, the time at which you create the comment and your email address will be stored along with your comment, as well as your username, unless you are posting anonymously.

Storage of the IP address

Our comment function stores the IP addresses of users who post comments. Since we do not check comments on our site before they go live, we need this information in order to be able to pursue action for slanderous content or propaganda.

Subscribing to the comment feed

As a user of this site, you can sign up to receive the comment feed. Your email address will be checked with a confirmation email. You can unsubscribe from this function at any time by clicking the link in the emails.

Data subject rights

Right to information

As a data subject, you have the right to request confirmation from the operator of the website as to whether your personal data is being processed. If you would like to make use of this right, you can contact the data protection officer at any time.

Right to information

As a data subject, you have the right to receive free information from the operator of this website about the personal data stored about you and to request a copy of said information at any time. In addition, the following information can be provided if necessary:

the purpose of the processing

the categories of personal data being processed

the recipients to whom the personal data has been disclosed or is being disclosed

if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this period

the existence of a right to correct or delete the personal data concerning you or restrict its processing by the data controller or object to such processing

the existence of the right to lodge a complaint with a supervisory authority

where the personal data is not collected from the data subject, any available information as to its source

Furthermore, as a data subject, you have a right to information as to whether your personal data has been transferred to a third party or to an international organisation. If this is the case, the data subject, in addition, has the right to obtain information about the appropriate guarantees in connection with the transfer.

If you would like to make use of this right, you can contact the data protection officer at any time.

Right to correction

As a data subject, you have the right to request the immediate correction of any personal data on file that is inaccurate. Furthermore, taking into account the purposes of the processing, data subjects have the right to request that incomplete personal data be completed, including by means of a supplementary declaration.

If you would like to make use of this right, you can contact the data protection officer at any time.

Right to deletion (Right to be forgotten)

As a data subject, you have the right to request that your personal data be deleted immediately, provided that one of the following reasons applies and insofar as the processing is not necessary:

the personal data is no longer needed for the purposes for which it was collected or otherwise processed

you revoke the consent which was the basis of its processing and there is no other legal basis for its continued processing

you object to the processing for reasons that arise from your particular situation and there are no overriding legitimate reasons for its continued processing or you object to processing for use in direct marketing and the associated profiling

the personal data has been unlawfully processed

the personal data must be deleted in compliance with the obligations under European Union or Member State law to which the data controller is subject

the personal data was collected in relation to information society services offered that were made directly to a child

If one of the above reasons applies and you want to have the personal data stored by the operator of this website deleted, you can contact our data protection officer at any time. The data protection officer for this website will ensure that the request for deletion is fulfilled immediately.

The right to restrict processing

As a data subject, you have the right to demand that the operator of this website restrict processing when one of the following conditions applies:

you contest the accuracy of the personal data until such time that the data controller verifies its accuracy

the processing is unlawful but you oppose the deletion of the personal data and instead request the restriction of its use

the data controller no longer needs the personal data for the stated purposes, but you still need it to remain on file in order to establish, exercise or defend legal claims

you have objected to the processing for reasons that arise from your particular situation and it has not yet been determined whether the legitimate reasons of the data controller outweigh yours

If one of the above reasons applies and you want to have the processing of your personal data stored by the operator of this website restricted, you can contact our data protection officer at any time. The data protection officer for this website will then initiate the restriction of the processing.

The right to data portability

As a data subject, you have the right to receive a copy of your personal data on file in a structured, common and machine-readable format. You also have the right to have this data transmitted to another data controller if the legal requirements for such a transfer have been met.

You also have the right to require that the personal data be transmitted directly from one controller to another as far as this is technically feasible and provided that this does not affect the rights and freedoms of others.

To assert this right, you can contact the data protection officer for this website at any time.

Right to object

As a data subject, you have the right at any time to object to the processing of your personal data for reasons arising from your particular situation.

The operator of this website will then no longer process your personal data, unless we can prove compelling reasons worthy of protection for its continued processing which outweigh your interests, rights and freedoms or if the processing serves to assert, exercise or defend legal claims.

To exercise the right to object, you can contact the data protection officer for this website directly.

Right to revoke previous consents

As a data subject, you have the right to withdraw your consent to the processing of your personal data at any time.

If you would like to assert your right to withdraw your consent, you can contact our data protection officer at any time.

Privacy policy and right to object to marketing emails

We hereby expressly prohibit the use of contact data published in the legal notice required for this website to send us promotional and informational material not expressly requested. The website operator expressly reserves the right to take legal action for any unsolicited marketing material such as spam emails.

Fee-based services

In order to provide services for which there is a cost, we will have to request additional data from you, such as your payment details, in order to execute your order. We will store this data in our systems until the legal retention periods have expired.

Use of Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our websites. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. reCAPTCHA is used to check whether the data entered on our website (such as on a contact form) has been entered by a human or by an automated program. To do this, reCAPTCHA analyses the behaviour of the website visitor based on various characteristics. This analysis starts automatically as soon as visitors access the website. For the analysis, reCAPTCHA evaluates a variety of information (e.g. IP address, how long the visitor remains on the website, or mouse movements made by the user). The data collected during the analysis will be forwarded to Google. reCAPTCHA analyses take place entirely in the background. Website visitors are not advised that such an analysis is taking place.

Data are processed on the basis of Art. 6 para. 1 lit. f GDPR. The website owner has a legitimate interest in protecting their web offers from abusive automated spying and spam. For more information about Google reCAPTCHA and Google’s privacy policy, please see the following links: https://www.google.com/intl/en/policies/privacy/ and https://policies.google.com/terms?hl=en.

Privacy Policy for the use of Google Web Fonts

This website uses so-called web fonts provided by Google for the uniform display of fonts. When you access a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly. If your browser does not support web fonts, a default font will be used by your computer.

Further information about the handling of user data can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at: https://www.google.com/policies/privacy/.

Google Tag Manager

Google Tag Manager is a solution with which we can manage what are known as website tags via an interface, thereby integrating, for example, Google Analytics and other Google marketing services into our online services. The Tag Manager itself, which implements the tags, does not process any personal user data. With regard to the processing of personal user data, we refer to the following information on Google services. Usage Policy: https://www.google.com/intl/de/tagmanager/use-policy.html.

External payment service providers

This website uses external payment service providers which allow us and our users to perform various payment transactions. For example

PostFinance (https://www.postfinance.ch/de/detail/rechtliches-barrierefreiheit.html)

Visa (https://www.visa.de/nutzungsbedingungen/visa-privacy-center.html)

Mastercard (https://www.mastercard.ch/de-ch/datenschutz.html)

American Express (https://www.americanexpress.com/en/legal/online-data-protection-declaration.html)

PayPal (https://www.paypal.com/de/webapps/mpp/ua/privacy-full)

Bexio AG (https://www.bexio.com/de-CH/datenschutz)

Payrexx AG (https://www.payrexx.ch/site/assets/files/2592/datenschutzerklaerung.pdf)

Apple Pay (https://support.apple.com/de-ch/ht203027)

Stripe (https://stripe.com/ch/privacy)

Klarna (https://www.klarna.com/de/datenschutz/)

Skrill (https://www.skrill.com/de/fusszeile/datenschutzpolitik/)

Giropay (https://www.giropay.de/rechtliches/datenschutzerklaerung) etc.

When fulfilling contractual obligations, we use payment service providers on the basis of the Swiss Data Protection Regulation and, if necessary, Art. 6 para. 1 lit. b GDPR. In addition, we use external payment service providers based on our legitimate interests in accordance with the Swiss data protection regulation and, if necessary, in accordance with Art. 6 Para. 1 lit. f. GDPR to provide our users with effective and secure payment options.

The data processed by the payment service providers includes master data such as your name and address, bank data such as account numbers or credit card numbers, passwords, TANs, and checksums as well as contract, totals, and recipient information. This information is required to perform the transactions. However, the data entered will only be processed and stored by the payment service providers. As the website operator, we do not receive any information about your (bank) account or credit card; we are only notified whether your payment has been accepted or rejected. The data may be transferred by the payment service providers to credit agencies. The purpose of this transfer is to verify identity and creditworthiness. For further information, please refer to the terms and conditions and privacy statements of the respective payment service providers.

For payment transactions, the terms and conditions and the data protection information of the respective payment service providers, which can be accessed within the respective websites or transaction applications, apply. We refer to these also for the purpose of further information and assertion of revocation rights, information, and other rights available to you as a data subject.

Order processing in the online shop with customer account

We process the data of our customers in accordance with the data protection regulations of the Federal Government (Data Protection Act, DSG) and the EU GDPR, as part of the ordering processes in our online shop, in order to enable them to select and order the selected products and services, as well as their payment and delivery or execution.

The processed data includes inventory data, communication data, contract data, payment data, and the persons affected by the processing include our customers, interested parties and other business partners. The processing takes place for the purpose of providing contractual services in the context of operating an online shop, billing, delivery and customer services. We use session cookies for storing the contents of the shopping cart and permanent cookies for storing the login status.

The processing is carried out on the basis of art. 6 para. 1 lit. b (execution of order processes) and c (legally required archiving) GDPR. The information marked as necessary is required to establish and fulfil the agreement. We disclose the data to third parties only within the framework of delivery, payment or within the framework of legal permits and obligations to legal advisers and authorities. The data will only be processed in third countries if this is necessary for the fulfilment of the contract (e.g. at the customer’s request upon delivery or payment).

You can create a user account in order to view your orders. During the registration process, the required information will be communicated to the users. The user accounts are not public and cannot be indexed by search engines. If users have terminated their user account, their data with regard to the user account will be deleted, subject to their retention, for commercial or tax reasons, according to Art. 6 para. 1 lit. c GDPR. Information in the customer account remains until its deletion with subsequent archiving in the case of a legal obligation. It is the responsibility of the user to save their data before the end of the contract if they have given notice of termination.

When registering, re-registering and using our online services, we store the IP address and the time of the respective user action. This data is stored on the basis of our legitimate interests, and to protect the user against misuse and other unauthorised use. A passing on of this data to third parties does not take place in principle, unless it is necessary for the pursuit of our claims or there is a legal obligation in accordance with Art. 6 para. 1 lit. c GDPR.

The deletion takes place after expiry of legal warranty and comparable obligations, the necessity of storing the data is checked at irregular intervals. In the case of statutory archiving obligations, deletion shall take place after their expiry.

Agency services

We process the data of our customers in accordance with the data protection regulations of the Federal Government (Data Protection Act, DSG) and the EU GDPR within the framework of our contractual services.

We process inventory data (e.g., customer master data, such as names or addresses), contact data (e.g., email, telephone numbers), content data (e.g., text entries, photographs, videos), contract data (e.g., subject matter of the contract, term), payment data (e.g., bank details, payment history), usage and metadata (e.g. as part of the evaluation and performance measurement of marketing measures). This includes our customers, prospects, their customers, users, website visitors or employees, as well as third parties. The purpose of the processing is to provide contractual services, billing and our customer service. The legal basis of the processing results from art. 6 para. 1 lit. b GDPR (contractual services), art. 6 para. 1 lit. f GDPR (analysis, statistics, optimization, security measures). We process data which is necessary to justify and fulfil the contractual services and point out the necessity of their disclosure. Disclosure to external parties only takes place if it is necessary within the framework of an order. When processing the data provided to us within the framework of an order, we act in accordance with the instructions of the client, as well as with the legal requirements of order processing pursuant to art. 28 GDPR and process the data for no other purpose than the order.

We delete the data after expiry of legal warranty and comparable obligations. The necessity of storing the data is checked at irregular intervals. In the case of statutory archiving obligations, deletion shall take place after their expiry. In the case of data disclosed to us within the scope of an order by the customer, we delete the data in accordance with the specifications of the order, generally after the end of the order.

Contractual services

We process data from our contractual and business partners, e.g. customers and interested parties (collectively referred to as “contractual partners”) within the context of contractual and comparable legal circumstances as well as related measures and within the context of communication with the contractual partners (or pre-contractual), e.g. to deal with inquiries.

We process these data to fulfil our contractual obligations, to secure our rights and for the purposes of the administrative tasks associated with this information as well as business organisation. We only pass on the contractual partner data to third parties within the framework of applicable law to the extent that this is necessary for the aforementioned purposes or to fulfil legal obligations or with the consent of the data subject (e.g. to telecommunications, transport and other support services involved as well as subcontractors, banks, tax and legal advisors, payment service providers or tax authorities). The contractual partners will be informed within the scope of this privacy policy about other forms of processing, e.g. for marketing purposes.

We inform contractual partners which data is required for the aforementioned purposes beforehand or as part of the collection of data, e.g. through online forms, by means of special labelling (e.g., colours) or symbols (e.g. asterisks or similar), or personally.

We will delete this data after statutory warranty and comparable obligations have expired, i.e., in principle after 4 years, unless the data is stored in a customer account, e.g., as long as it must be retained for legal reasons (e.g., for tax purposes, usually 10 years). Data disclosed to us within the scope of an order by contractual partners is deleted by us in accordance with the specifications of the order, in principle after the order is completed.

If we use third-party providers or platforms to provide our services, the terms and conditions and privacy policies of the respective third-party providers or platforms apply in the relationship between users and providers.

Customer account: Contractual partners can create an account on our website (“customer account”). If the registration of a customer account is required, contractual partners will be informed of this as well as the information required for registration. Customer accounts are not public and cannot be indexed by search engines. As part of the registration and subsequent registrations and uses of the customer account, we will save the IP addresses of the customers along with the access details in order to be able to prove the registration and prevent any misuse of the customer account.

If customers have terminated their customer account, the data relating to the customer account will be deleted, subject to any statutory retention requirements. It is the customer’s responsibility to secure their data if the customer account is terminated.

Business analytics and market research: For business reasons and in order to be able to recognize market trends, contractual partner and user wishes, we analyse the data related to business transactions, contracts, inquiries, etc. available to us, whereby contractual partners, interested parties, customers, and users may fall into the group of data subjects.

Analyses are carried out for the purpose of business analytics, marketing, and market research (e.g., to determine customer groups with different characteristics). In doing so, we can take into account the profiles of registered users including details of any services used, if available. Analyses serve us alone and are not disclosed externally unless they are anonymous analyses with summarised, i.e., anonymised values. We also take the privacy of users into account and process the data for analytics purposes pseudonymously and, if possible, anonymously (e.g., as summarised data).

Shop and e-commerce: We process the data of our customers in order to enable them to select, purchase or order the selected products, goods and related services, as well as their payment and delivery or execution. If necessary for the execution of an order, we use service providers, in particular postal, forwarding and shipping companies, to carry out the delivery or execution for our customers. We use the services of banks and payment service providers to process payment transactions. The information required is marked as such within the context of concluding the order and includes the information required for delivery and invoicing as well as contact information in order to be able to hold consultations.

Agency services: We process our customers’ data as part of our contractual services, which may include conceptual and strategic consulting, campaign planning, software and design development/consulting or maintenance, implementation of campaigns and processes/handling, server administration, data analysis/consulting services and training services.

Administration, financial accounting, office organisation, contact management

We process data in accordance with the data protection regulations of the Federal Government (Data Protection Act, DSG) and the EU GDPR in the context of administrative tasks as well as organization of our business, financial accounting and compliance with legal obligations, such as archiving. In this regard, we process the same data that we process in the course of providing our contractual services. The bases of processing are art. 6 para. 1 lit. c. GDPR, art. 6 para. 1, lit. f of the GDPR. Customers, prospective customers, business partners and website visitors are affected by the processing. The purpose of and our interest in the processing lies in administration, financial accounting, office organisation, archiving of data, namely, tasks which serve the maintenance of our business activities, performance of our tasks and provision of our services. The deletion of data with regard to contractual services and contractual communication corresponds to the tasks specified in these processing activities.

In this regard, we disclose or transmit data to tax authorities, consultants, such as tax consultants or auditors, as well as other fee offices and payment service providers.

Furthermore, we store information regarding suppliers, event organisers and other business partners on the basis of our business interests, e.g. for the purpose of making contact at a later date. In principle, we store these data, which are mainly company-related, permanently.

Intellectual property rights

The copyright and all other rights to the content, images, photos or other files on the website belong exclusively to the website operator or the specifically named rights holders. For the reproduction of all files, written consent of the copyright holder must be obtained in advance.

Anyone who commits a copyright infringement without the consent of the respective copyright holder may be liable to prosecution and, if necessary, to pay damages.

General disclaimer of liability

All data on our website has been carefully checked. We make every effort to ensure that the material contained here is current, complete and correct. Nevertheless, the occurrence of errors cannot be completely excluded, so that we cannot guarantee the completeness, accuracy and timeliness of information, including journalistic editorial nature. Liability claims arising from material or immaterial damage caused by the use of the information provided are excluded, unless there is evidence of wilful intent or gross negligence.

The publisher may change or delete texts at his own discretion and without prior notice and is not obliged to update the contents of this website. The use of or access to this website is at the visitor’s own risk. The publisher, its clients or partners are not responsible for any damages, such as direct, indirect, incidental, consequential or special damages, alleged to have been caused by visiting this website and therefore assume no liability for them.

The publisher also assumes no responsibility and liability for the content and availability of third-party websites that can be accessed via external links on this website. The operators of linked pages are exclusively responsible for the content. The publisher hereby expressly distances himself from all content of third parties which may be relevant under criminal or liability law or which violates good morals.

Changes

We may modify this privacy policy at any time without notice. The current version published on our website always applies. If the privacy policy is part of an agreement with you, we will notify you of the change by email or other appropriate means if it is updated.

Questions for the data protection officer

If you have any questions about data protection, please send us an email or contact the person responsible for data protection in our organisation listed at the beginning of the data protection declaration.

 

Source: SwissAnwalt